Los Altos Police (Modified) Services

COVID-19 (coronavirus) Information

The men and women of the Los Altos Police Department continue to provide high quality police services to the community during this time.  We have made modifications in our service delivery to protect the health and well-being of residents and staff. 

These include:

  • The Los Altos Police Department lobby is closed to all counter traffic to limit staff exposure to COVID-19 (coronavirus).
  • The Records Department is accepting appointments to provide business services such as payments, record checks, vehicle releases, vehicle property releases and prescription/sharps drop-off.  If you have any questions please call us at (650) 947-2770 or click this link to Schedule your Appointment.
  • If you received a citation for a correctable violation, click this link to Schedule your Citation Sign-Off appointment
  • The Los Altos Police Department will be increasing its social distancing efforts by taking non-emergency reports over the phone.  This includes situations in which a crime is not in progress or would not result in the immediate apprehension of a suspect, such as identity theft, vandalism, or lost property.  If you are calling to file a police report, call our non-emergency number (650) 947-2770. Note: You may be advised that an officer will call you back to acquire the necessary information for your report. 

The City of Los Altos has a COVID-19 Resource Page, where the community can connect with the appropriate information, resources and support.

If you have questions about the Shelter in Place order issued by the Santa Clara County Public Health Department, please refer to this link:

https://www.sccgov.org/sites/phd/DiseaseInformation/novel-coronavirus/Pages/home.aspx.