Business License & Permits Guide

Welcome to the City of Los Altos! Whether you're starting a new business or expanding an existing one, this guide provides essential information on obtaining the necessary licenses and permits.

Steps to Obtain a Business License

  • Determine Your Business Type
    • Identify your business type and its specific requirements. Different businesses may need different permits and licenses. Examples include retail, food service, and professional services.
  • Check Zoning Requirements
    • Before signing a lease or contract, verify that your business complies with the zoning requirements for your proposed location.
    • Step-by-Step Process:
      • Contact the Planning Division: Reach out to confirm that the zoning on your property allows for your business use.
      • Submit Zoning Approval Application: Complete the Application for Zoning Approval and submit it with a $80.50 processing fee.
      • Approval Requirements: Zoning review is mandatory before obtaining a business license and applying for building permits.
    • Contact Information:
      • Planning Division: (650) 947-2750
      • Economic Development Coordinator: (650) 947-2620
  • Register a Fictitious Business Name
    • If using a name other than your own, register it with the Santa Clara County Clerk’s Office.
    • Contact Information:
      • ​Santa Clara County Clerk’s Office: (408) 299-5688
  • Apply for a Business License
    • Complete the Business License Application available on the City's website or at City Hall.
    • When Required:
      • Starting a new business
      • Purchasing an existing business
      • Opening an additional location
      • Moving within the City
    • Fee Structure: Based on business type and employee count.
    • Contact Information:

Additional Permits

  • Depending on your business type, additional permits may be required (e.g., food handling, alcohol sales).
    • Food/Health Permits: Santa Clara County Environmental Health Department at (408) 918-3400
    • Alcohol Sales: California Department of Alcoholic Beverage Control at (408) 277-1200

Commercial Building Permits

  • Required for any structural changes or significant renovations, including interior and exterior modifications.
  • Examples of Required Permits:
    • Exterior renovations
    • Installation or replacement of awnings
    • Exterior signage
    • Mechanical equipment installations
    • Interior renovations
    • Change in paint color
    • Change in windows
  • Forms and Handouts: Access Building Permit Forms and Handouts to download the necessary documents for your building project.
  • Contact Information:
    • Building Division: (650) 947-2752

Signage Permits

Design review and approval are required for most signage before installation. Temporary signs like banners are permitted on a limited basis.

  • Design Review Requirements:
    • Permanent Signs: Must undergo a design review process to ensure compliance with City standards.
    • Master Sign Program: If your location is in a multi-tenant building, check if a Master Sign Program applies.
    • Temporary Signs: Permits for temporary signs like banners. Allowed for a limited time and subject to specific regulations.
  • Contact Information:
    • Planning Division: (650) 947-2750

Public Right-of-Way Work

Includes landscaping, sidewalk repairs, tree removals, and utility connections.

  • Contact Information:
    • Engineering Division: (650) 947-2780

Special Considerations for Restaurants

  • Outdoor Dining and Parklet Program
    • ​​The City of Los Altos offers a program for downtown businesses interested in outdoor dining within the public right-of-way adjacent to their establishments.
    • Program Overview: Businesses can apply to establish outdoor dining areas, which are governed by an annual City Removal & Maintenance Agreement.
    • Key Requirements:
      • Compliance with accessibility standards and safety regulations.
      • Submission of a complete application with necessary documents and fees.
    • Application Process:
      • Complete the Los Altos Parklet Program Application and provide liability insurance, a detailed layout plan, and pay applicable fees.
    • ​​​For more detailed information, please visit the Outdoor Dining and Parklet Program page.
    • Contact Information:
      • Planning Division: (650) 947-2750
  • Zoning and Parking
    • Restaurants require more parking than retail spaces. A parking analysis is often required.
  • Health and Safety Standards
    • Must meet the State of California Title 24 accessibility standards and require grease traps.
  • Permits and Inspections
    • Final approval from the Santa Clara County Health Department is necessary before obtaining a business license.
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